Legal

Privacy Policy

Effective Date: January 1, 2026

Madison Sky Construction LLC ("Madison Sky Construction," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, services, applications, customer portals, estimate tools, and communication systems.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide, including:

Personal Information

• Name
• Address
• City
• State
• ZIP Code
• Phone Number
• Email Address

Project Information

• Property information
• Project details
• Service interests
• Material selections
• Appointment requests
• Estimate requests
• Financing inquiries
• Contract information

Payment Information

When applicable, payment information may be collected through authorized third-party payment processors.

Madison Sky Construction does not store complete credit card or banking credentials on its systems.

Communications

Information contained in:

• Contact forms
• Emails
• Text messages
• Customer surveys
• Project notes
• Customer service requests

2. Information Automatically Collected

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Referral sources
• Date and time of access
• Pages viewed

This information helps us improve website performance and customer experience.

3. How We Use Your Information

We may use collected information to:

• Provide estimates
• Schedule appointments
• Manage projects
• Process payments
• Communicate regarding services
• Send appointment reminders
• Deliver project updates
• Respond to inquiries
• Improve website functionality
• Improve customer experience
• Analyze business performance
• Comply with legal obligations

4. Text Messages and Communications

By submitting your contact information through our website, forms, estimate tools, or customer portal, you consent to receive communications from Madison Sky Construction, including:

• Calls
• Emails
• Text messages (SMS)
• Appointment confirmations
• Service updates
• Project notifications
• Payment reminders
• Customer service communications

Message and data rates may apply.

You may opt out of marketing communications at any time by following the instructions provided in the communication or contacting us directly.

Certain project-related communications may still be necessary while a project is active.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember preferences
• Analyze visitor activity
• Enhance user experience

You may disable cookies through your browser settings, though some website features may not function properly.

6. How We Share Information

Madison Sky Construction does not sell customer information.

We may share information with trusted third parties only as necessary to operate our business, including:

Service Providers

• Payment processors
• Financing providers
• Scheduling providers
• Communication providers
• Cloud storage providers
• Software providers

Legal Requirements

We may disclose information when required by:

• Law
• Court order
• Government request
• Regulatory obligation
• Protection of legal rights

7. Financing Providers

If you request financing information or apply for financing, certain information may be shared directly with financing providers for the purpose of evaluating financing eligibility.

Financing providers maintain their own privacy practices and policies.

Madison Sky Construction is not responsible for the privacy practices of third-party lenders.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

While we strive to protect your information, we cannot guarantee absolute security.

9. Data Retention

We may retain customer information for as long as reasonably necessary to:

• Provide services
• Maintain records
• Fulfill contractual obligations
• Resolve disputes
• Comply with legal requirements
• Meet accounting and tax obligations

Retention periods may vary depending on the nature of the information and applicable legal requirements.

10. Customer Portal and Software Systems

Madison Sky Construction may provide customer portals, estimate tools, project tracking systems, scheduling systems, payment systems, or other digital services.

Information entered into these systems may be stored, processed, and used to:

• Deliver services
• Generate estimates
• Manage projects
• Facilitate communications
• Process payments
• Improve customer experience

Users are responsible for maintaining the confidentiality of any account credentials provided to them.

11. Children's Privacy

This website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

12. Third-Party Websites

This website may contain links to third-party websites.

Madison Sky Construction is not responsible for the privacy practices, content, or security of third-party websites.

Users are encouraged to review the privacy policies of any external sites they visit.

13. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of information where permitted by law
• Request limitations on certain processing activities

Requests may be submitted using the contact information below.

Certain information may be retained when required for legal, contractual, tax, accounting, warranty, or business purposes.

14. Changes to This Privacy Policy

Madison Sky Construction reserves the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting to this website.

Continued use of the website constitutes acceptance of any revised Privacy Policy.

15. Contact Information

Built on Faith. Defined by Trust. Proven by Standards.